FIRECOMM

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FIRETIZE

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NEXUS

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SUPPORTFIRE

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Less Tech, More Success

Think of us as your tech department—just without the extra salaries, benefits, or the guy who “swears he’ll fix it tomorrow.”

Rest easy knowing that your IT infrastructure is monitored, managed, and protected 24/7, so you can focus on what matters most—growing your business.

like Having a creative designer on staff

Imagine having a partner who understands your vision and brings it to life with flair. Our creative team is here to transform your ideas into stunning visuals that resonate with your audience. 

One Call, Any Tech Problem—Handled

Wi-Fi acting up? Computer won’t turn on? Mysterious email that looks just sketchy enough to make you nervous?

Call us, and we’ll make it disappear (the problem, not your computer).

We Do the Boring IT Stuff, So You Don’t Have To

Backups, patches, software updates, compliance… We handle all the behind-the-scenes tech work that keeps your business running smoothly. No more “Oh no, when was the last time we backed that up?” moments.

Predictable Pricing, No "Gotcha" Fees

No surprise IT bills, no confusing invoices. Just straightforward, predictable pricing for all your IT needs. Because budgeting for IT should be as easy as budgeting for coffee (and just as essential).

Your Own Security SWAT Team

Phishing scams, ransomware, rogue employees—we stop threats before they turn into expensive nightmares. We’re your first and last line of defense, so you can sleep easy knowing your data (and business) is safe.

We Scale With You, No Growing Pains

Whether you’re a team of 5 or scaling up to 50, we make sure your IT grows with you—without the headaches. Need a new computer set up? Adding a remote employee? We handle it all.

Local Experts Who Actually Care

We’re not some faceless, outsourced IT company. We live and work right here in Northeast Ohio, and we take your success personally. Because when your business thrives, so does ours! So when you succeed, we succeed.

Technology
Communication
Security
Creative
Business Sevices
A/V

• Managed IT
• Cloud Services
• Data Management
• CBE Learning/Training
• Licensing
• Threat Protection
• Managed Print
• Site Monitoring
•Security Training

• Business UCaaS
• Mobile Data
• Email Services
• SMS Marketing
• Email Marketing
• SMS Services
• Business VoIP
• Business Fay
• Cellular Backup

• IP Cameras
• SSO
• Data Protection
• PC Protection
• Security Training
• Email Security

• Web Design / Management
• Graphic Design
• Promotional Design
• Commercial Printing
• Promotional Products
• Digital Signage

• Merchant Services
• Commercial Printing
• Promotional Products
• Print Management
• CRM
• Structured Cable
• Project Management
• Document Management
• Leasing / Finance

• Conference Room Design
• A/V Integration
• Digital Signage
• Temp Setup

1st - Assess & Plan

We get to know your business (and your it nightmares)

1st

First, we sit down with you to understand your business, your current IT setup, and what’s driving you nuts.

Slow computers? Security concerns? Employees stuck in “tech support” mode?

We identify the gaps and build a custom IT strategy that fits your company’s needs.

2nd - Implement & Repair

we put our plan into action!

2nd

Once we’ve mapped out the best IT solutions for you, we roll up our sleeves and get to work.

We implement our services, upgrade outdated systems, secure your network, and repair any lingering issues that have been holding you back.

3rd - Manage & Support

We handle the it, so you don't have to

3rd

Now that your IT is in top shape, we keep it that way. We proactively monitor your systems, perform regular updates, and ensure security is airtight.

If you or your team ever run into an issue? Just call, email, or message us. No long wait times, no confusing tech talk—just fast, friendly support from a team that knows your business.

4th - Sit back and enjoy

more productivity, less it hassle

4th

With tech headaches out of the way, your team can focus on what they do best—instead of wasting hours troubleshooting.

Plus, with predictable pricing and fewer emergency IT costs, you save money while getting enterprise-level support. Less downtime, fewer distractions, and a team that’s empowered to work smarter, not harder.

Managed it

Your Personal IT Department (Without the Payroll Headache)

Managing IT on your own is like trying to fly a plane while building it—you can, but it’s probably not a great idea. We act as your full-service IT team, handling everything from day-to-day troubleshooting to long-term strategy. That means fewer tech issues, less downtime, and no more “Hey, can you fix my computer?” moments in the office.

🔹 24/7 monitoring & support (yes, even when you’re asleep)
🔹 Proactive maintenance—fixing problems before they ruin your day
🔹 Help desk support without the long wait times
🔹 IT planning to make sure your tech grows with your business

We keep your systems running, so you can focus on keeping your business growing.

Cloud Services

Work from Anywhere, Anytime, Stress-Free

The cloud isn’t just for big corporations—it’s for any business that wants flexibility, security, and easy access to work from anywhere. Whether you’re going remote, need better collaboration, or just want to stop relying on that one office server from 2010, we’ll get you set up with cloud solutions that make sense for your business.

🔹 Cloud storage that keeps your data safe and accessible
🔹 Secure remote access for your team
🔹 Microsoft 365 & Google Workspace setup and management
🔹 Cloud backups so you never lose a file again

Work smarter, not harder—with cloud services designed to grow with you.

Data Management

Because Your Data Deserves Better Than a Messy Filing Cabinet

Your data is the lifeblood of your business—so why leave it unorganized, unprotected, or (gulp) unbacked up? We make sure your files, customer info, and business-critical data are stored securely, easy to access, and always backed up—just in case disaster strikes.

🔹 Secure data storage and organization
🔹 Automatic backups (so you never lose anything important)
🔹 Data recovery in case something goes wrong
🔹 Compliance-friendly solutions for regulated industries

Data chaos? Not on our watch.

cbe learning / training

Tech Knowledge That Won’t Put You to Sleep

IT training doesn’t have to be boring. We make sure your team actually understands the tools they use every day, so they can work faster, smarter, and with fewer “I think I broke it” moments.

🔹 Hands-on training for everyday software & tools
🔹 Cybersecurity awareness (because clicking that email was a mistake)
🔹 Customized sessions based on what your team actually needs
🔹 No jargon, no fluff—just useful, practical learning

Better tech skills = a more efficient team. Let’s make it happen.

Licensing

Because Keeping Track of Software Shouldn’t Be a Full-Time Job

Software licenses can be a nightmare to manage. Too few, and you’re out of compliance. Too many, and you’re wasting money. We take the headache out of software licensing by tracking, managing, and optimizing everything for you.

🔹 License tracking & renewals (no more surprise expirations)
🔹 Software compliance so you don’t get hit with fines
🔹 Cost optimization to make sure you’re not overpaying
🔹 Simple, streamlined management for all your business apps

We keep your licenses in check—so you can focus on business, not paperwork.

Threat Protection

Cyber Criminals Don’t Sleep—But Neither Do We

Hackers, viruses, phishing scams—bad guys are everywhere. But with our proactive threat protection, your business won’t be their next target. We lock down your systems, monitor for suspicious activity, and stop cyber threats before they become disasters.

🔹 Firewall & antivirus protection
🔹 Phishing & malware prevention
🔹 Continuous monitoring for suspicious activity
🔹 Incident response—because fast action can save your business

Security isn’t optional anymore—it’s a must. We make it easy.

Managed Print

Because Your Printer Should Work When You Need It

Printers have a mind of their own—and they always break at the worst time. We take the frustration out of office printing by managing your printers, keeping them running smoothly, and making sure you never run out of toner right before that big client meeting.

🔹 Printer setup & maintenance
🔹 Automatic supply replenishment (no more last-minute toner runs)
🔹 Security for network-connected printers (yes, hackers love printers too)
🔹 Cost management to reduce waste & save money

Less printer drama, more productivity.

Site Monitoring

Keeping an Eye on Your Business 24/7

Your business doesn’t take days off—and neither does your network. We monitor everything—servers, networks, devices—so we can catch and fix issues before they turn into real problems. That means less downtime, fewer disruptions, and a business that runs like a well-oiled machine.

🔹 24/7 monitoring of critical systems
🔹 Instant alerts & rapid response to issues
🔹 Performance optimization to keep everything running smoothly
🔹 Predictive maintenance to stop problems before they start

IT issues don’t wait for business hours. With our monitoring, neither do we.

Security Training

Your Best Defense Is a Well-Trained Team

Most cyberattacks happen because of human error—but that’s preventable with the right training. We turn your team into your first line of defense, teaching them how to spot threats, avoid scams, and keep your business safe.

🔹 Phishing attack simulations (because real scams don’t come with a warning)
🔹 Password best practices (hint: “123456” isn’t a good one)
🔹 Safe browsing & email security training
🔹 Customized security awareness programs

Because a well-trained team is your best cybersecurity investment.

IP Cameras

See Everything, Protect Everything

An unlocked door isn’t just an invitation for trouble—neither is an unmonitored office. Our IP cameras give you 24/7 surveillance, so you always know what’s happening.

✅ High-definition security cameras (because grainy footage is useless)
✅ Remote access from anywhere—watch live or review footage
✅ Smart motion alerts so you actually know when something’s happening
✅ Scalable systems for small offices or full business campuses

Because eyes on your business = peace of mind.

SSO

(Single Sign-On): One Password to Rule Them All (Securely, Of Course)

Remembering 57 different passwords is impossible—so most people just reuse the same bad ones. SSO (Single Sign-On) fixes that by letting employees log into all their apps with just one ultra-secure password.

✅ One login for everything = no more password headaches
✅ Enhanced security—no more weak or reused passwords
✅ Multi-factor authentication for extra protection
✅ Faster access = more productivity (and fewer IT tickets!)

Your team will love it, and hackers will hate it.

PC Protection

Because Hackers Don’t Take Days Off

Your computers are the heart of your business—so why leave them open to viruses, ransomware, or that suspicious email from “IT Support” asking for your login? We lock down your devices with top-tier protection.

✅ Business-grade antivirus & endpoint protection
✅ Real-time threat detection and automatic updates
✅ Web filtering to block dangerous sites
✅ Remote monitoring—so we fix problems before you even notice them

Your PCs stay fast, protected, and hacker-free.

Security Training

Because Your Employees Are the First Line of Defense

Most cyberattacks don’t start with a hacker—they start with an employee clicking a bad link. We train your team to recognize threats, avoid scams, and stop attacks before they happen.

✅ Phishing simulations—so they learn without real consequences
✅ Password best practices (hint: ‘password123’ isn’t on the list)
✅ Safe browsing & email security awareness
✅ Regular updates on the latest cyber threats

A trained team = a secure business.

Email Security

Because Your Inbox Shouldn’t Be a Danger Zone

Phishing emails, malware, and sketchy attachments—your inbox is a prime target for hackers. We keep your email secure without making it a pain to use.

✅ Spam & phishing filtering to keep threats out
✅ Email encryption to protect sensitive info
✅ Multi-layered security against scams and malware
✅ Real-time monitoring & instant alerts for suspicious activity

Because not every email should be trusted—especially that one from a prince offering you millions.

Business Ucaas

All Your Business Communication, One Simple Solution

Juggling multiple communication tools is like herding cats—messy, frustrating, and never quite in sync. Unified Communications as a Service (UCaaS) brings everything together—phone, video, messaging, and collaboration—into one easy-to-use platform.

🔹 Seamless voice, video, and chat integration
🔹 Work from anywhere with cloud-based communication
🔹 Scales with your business—add users in a click
🔹 No clunky hardware, just smooth communication

Stop playing “Which App Did We Use for That?” and upgrade to a smarter way to communicate.

mobile data

Stay Connected, No Matter Where Business Takes You

Business doesn’t just happen in the office anymore. Whether your team is on the road, working remotely, or just need reliable data everywhere, our mobile data solutions keep you connected.

🔹 Fast, secure, and reliable mobile internet
🔹 Plans tailored for business needs (no overages, no surprises)
🔹 Coverage that keeps you connected in and out of the office
🔹 Easy management for all your business mobile lines

Because “Sorry, bad connection!” shouldn’t be your go-to excuse.

Email Services

Professional, Secure, and Always Available

Your business email isn’t just an inbox—it’s the backbone of your communication. We set you up with a professional, secure, and fully managed email system so you can focus on business, not spam filters.

🔹 Microsoft 365 & Google Workspace setup and management
🔹 Spam & phishing protection to keep threats out
🔹 Custom domains (because @yourbusiness.com looks way better than @randomemailprovider.net)
🔹 Backup & recovery—never lose an important email again

Your inbox should work for you, not against you. Let’s make that happen.

SMS Services

Business Messaging That Actually Gets Read

Emails get buried, phone calls get ignored, but text messages? People read those. Our business SMS solutions let you send professional, automated, and customer-friendly texts that actually get seen.

🔹 Two-way messaging for quick customer interactions
🔹 Automated reminders, confirmations, and alerts
🔹 Secure and compliant texting solutions
🔹 Easy integration with your existing systems

Text your way to better customer engagement—because nobody likes waiting on hold.

SMS Marketing

Reach Customers Where They Pay Attention

If you want to cut through the noise, text marketing is the way to go. With open rates over 90%, SMS is one of the fastest and most effective ways to connect with customers.

🔹 Bulk messaging for promotions, reminders, and updates
🔹 Personalized texts that feel like a real conversation
🔹 Automated workflows for effortless follow-ups
🔹 Compliance-focused messaging (no spam, just results)

If your customers are glued to their phones, your marketing should be too.

Email Marketing

Inbox-Friendly Campaigns That Get Results

Marketing emails shouldn’t feel like spam—they should feel useful, engaging, and worth reading. We help you craft and send email campaigns that actually get opened, clicked, and acted on.

🔹 Easy-to-use email templates (that don’t look outdated)
🔹 Audience segmentation for targeted messaging
🔹 Automated campaigns—so you reach the right people at the right time
🔹 Performance tracking to see what’s working (and what’s not)

Your emails should work harder so you don’t have to. Let’s make your campaigns count.

Business VOIP

Crystal-Clear Calls, Anywhere You Work

Traditional phone lines? Overpriced and outdated. VoIP (Voice over IP) gives you a modern, flexible, and affordable phone system that works anywhere with an internet connection.

🔹 Call from your desk, mobile, or computer—seamlessly
🔹 Auto-attendants & call routing to keep things professional
🔹 Voicemail-to-email so you never miss a message
🔹 Scales with your business—no expensive hardware needed

Ditch the old-school phone lines and upgrade to smarter business calls.

Business Fax

Yes, Faxes Still Exist—And We Make Them Easy

Believe it or not, faxing is still a thing (especially in industries like legal and healthcare). But that doesn’t mean you need an ancient fax machine collecting dust. We bring faxing into the modern age with digital, cloud-based solutions.

🔹 Send and receive faxes from anywhere—no hardware needed
🔹 Secure, encrypted transmissions for compliance needs
🔹 Easy-to-use portal for managing your faxes
🔹 Works with email for seamless document sharing

If you have to fax, at least let’s make it easy.

Cellular Backup

Because Downtime Is NOT an Option

What happens when your internet goes down? Work stops, customers get frustrated, and your team is left twiddling their thumbs. Our cellular backup ensures that never happens.

🔹 Instant failover to cellular if your main internet drops
🔹 Seamless connection—your team won’t even notice the switch
🔹 Works with your existing network setup
🔹 Keeps your business online, all the time

Your internet should be as reliable as your business. We make sure of it.

Conference Room Design

Smart, Sleek, and Built for Business

Your conference room should work as hard as you do—not be a frustrating mess of tangled wires and outdated projectors. We design meeting spaces that are professional, high-tech, and ready to go at the push of a button.

✅ Custom layouts for small huddle rooms to large boardrooms
✅ High-quality audio & video for crystal-clear meetings
✅ Wireless presentation systems (no more “which cable do I need?”)
✅ Smart controls so everything just works when you need it

Your meetings should be productive, not a battle against technology.

A/V Integration

Seamless Tech That Works Together

Great A/V is more than just speakers and screens—it’s about how everything connects and functions effortlessly. We integrate audio, video, and control systems so your meetings, presentations, and events run flawlessly.

✅ Video conferencing systems for remote & hybrid meetings
✅ High-quality microphones & speakers for crystal-clear audio
✅ Wireless connectivity—ditch the cables and adapters
✅ Smart automation to control everything with one touch

Because fewer tech issues = better meetings.

Digital Signage

Get Your Message Seen, Loud & Clear

Static posters are so last decade. Digital signage grabs attention, keeps people informed, and makes updates easy. Whether you need lobby screens, menu boards, or interactive displays, we’ve got you covered.

✅ High-resolution displays that pop
✅ Cloud-based content updates from anywhere
✅ Custom layouts & branded visuals
✅ Interactive options for touchscreens & kiosks

Because your message deserves more than a piece of paper taped to the wall.

Temporary Setup

A/V for Events, Presentations & Pop-Ups

Need a one-time A/V setup for an event, conference, or temporary office? We bring in top-tier equipment, set it up, and ensure everything runs smoothly.

✅ Projectors, microphones, speakers, and lighting
✅ Fast, professional setup & teardown
✅ On-site support to keep things running smoothly
✅ Custom solutions for events of any size

Show up, plug in, and impress your audience—without the tech stress.

merchant Sevices

Get Paid Faster, Easier, and More Securely

Running a business is hard enough—getting paid shouldn’t be. We make payment processing simple, secure, and cost-effective, so you can focus on sales, not transaction fees.

🔹 Fast, secure credit card processing
🔹 Mobile & contactless payment solutions
🔹 Transparent pricing with no hidden fees
🔹 Integration with POS & accounting systems

Because every sale should feel like a win—not a hassle.

Commercial Printing

Professional Prints That Make an Impact

Your brand deserves to look as sharp on paper as it does online. Whether it’s business cards, brochures, or banners, our high-quality commercial printing ensures your materials stand out—without breaking the bank.

🔹 Business cards, flyers, brochures, & more
🔹 Large-format printing for banners & signage
🔹 High-quality materials & professional finishes
🔹 Bulk printing with fast turnaround times

Print materials that get noticed and get results.

Promotional Products

Your Brand, Everywhere

From branded mugs to custom apparel, promotional products turn customers into walking billboards. Whether you need swag for events, employee gifts, or giveaways, we help you find the perfect products to promote your business.

🔹 Custom apparel, bags, and office swag
🔹 Tech gadgets, drinkware, and novelty items
🔹 High-quality branding & bulk ordering
🔹 Creative product ideas to make your brand pop

Put your logo where people will actually see it.

Print Management

Say Goodbye to Print Waste & Hidden Costs

Printing costs can add up fast—but with smart print management, you’ll save money, reduce waste, and keep everything running smoothly.

🔹 Print tracking & cost control
🔹 Automated supply replenishment
🔹 Secure document printing & access control
🔹 Streamlined workflows to reduce paper waste

More efficiency, less wasted ink and money.

CRM

(Customer Relationship Management): Know Your Customers, Grow Your Business

Keeping track of leads, sales, and customer interactions shouldn’t feel like a guessing game. A CRM system organizes, tracks, and automates your customer relationships so you can close more deals, faster.

🔹 Centralized customer & sales tracking
🔹 Automated follow-ups & reminders
🔹 Reporting & analytics for smarter decisions
🔹 Integration with email, phone, and marketing tools

Stronger relationships = better business.

Structured Cable

The Backbone of a Reliable Network

Your business runs on fast, reliable connections. Whether you need a new office setup or an upgrade, structured cabling ensures your network is organized, efficient, and ready for the future.

🔹 Data, voice, and fiber optic cabling
🔹 Network infrastructure setup & optimization
🔹 Secure & scalable wiring solutions
🔹 Professional installation with minimal downtime

Because strong networks start with strong foundations.

Project Management

Tech Projects, Done Right

Rolling out new IT systems, moving offices, or upgrading infrastructure? We handle the planning, coordination, and execution—so you don’t have to juggle it all.

🔹 IT project planning & execution
🔹 Vendor coordination & timeline management
🔹 Budget tracking & cost control
🔹 Seamless implementation with minimal disruptions

No missed deadlines. No tech headaches. Just results.

Document Management

Organize, Secure, and Simplify Your Files

Lost files, messy desktops, and overflowing cabinets? There’s a better way. Our document management solutions keep your business organized, secure, and 100% paperless-ready.

🔹 Digital storage & retrieval
🔹 Secure cloud access & sharing
🔹 Compliance & data protection features
🔹 Workflow automation to streamline processes

Find what you need, when you need it. No more digging through folders.

Leasing / Finance

The Smart Way to Invest in Business Growth

Need new equipment but don’t want to drain your cash flow? Our leasing & finance solutions help you get the tech, tools, and upgrades you need—without the upfront cost.

🔹 Flexible financing options for IT & office equipment
🔹 Budget-friendly lease plans
🔹 Tax benefits & cost-efficient solutions
🔹 Simple approvals & fast processing

Grow your business without breaking the bank.

Web Design / Management

Your Website = Your First Impression (Let’s Make It Count!)

Your website is often the first thing potential customers see—so let’s make sure it wows them from the start. Whether you need a brand-new site or just a little TLC, we design and manage websites that are beautiful, fast, and built to convert.

🔹 Custom, modern website designs (no cookie-cutter templates here)
🔹 Mobile-friendly, because everyone’s on their phone
🔹 SEO-optimized, so people actually find you online
🔹 Hassle-free updates & ongoing maintenance—so you never have to touch the backend

Your business deserves a website that works as hard as you do.

Graphic Design

Your Brand, But Make It Look Amazing

Logos, branding, marketing materials—we create stunning visuals that make your business stand out and stick in people’s minds.

🔹 Logo design & branding that tells your story
🔹 Business cards, brochures, and flyers that actually get noticed
🔹 Social media graphics that look professional (not DIY)
🔹 Print & digital designs tailored to your brand

Your brand’s first impression matters—let’s make it a great one.

Promotional Design

Marketing That People Actually Want to Keep

Nobody likes boring promo materials. We design eye-catching, creative, and high-impact promotional assets that make sure your brand gets remembered.

🔹 Event banners & signage that turn heads
🔹 Branded merch & swag people actually want to use
🔹 Flyers, posters, and ads that demand attention
🔹 Trade show materials that don’t get tossed in the trash

Your brand, front and center—exactly where it should be.

Commercial Printing

High-Quality Prints That Make a Statement

Print still matters—when it’s done right. From business essentials to large-scale prints, we make sure your materials look sharp, feel premium, and represent your brand perfectly.

🔹 Business cards, brochures, and marketing materials
🔹 Large-format printing for posters & banners
🔹 Premium paper & finishes for a polished look
🔹 Bulk printing with fast turnaround times

Print smarter, look better, and leave a lasting impression.

Promotional Products

Swag That Doesn’t End Up in the Junk Drawer

Want your brand everywhere? Custom-branded promotional products are the way to go. We help you pick useful, high-quality swag that keeps your business top-of-mind.

🔹 Custom apparel, mugs, pens, and office gear
🔹 Tech gadgets and premium giveaways
🔹 Bulk ordering for events, trade shows, and corporate gifts
🔹 Unique, creative ideas that match your brand

If you’re going to put your logo on something, make it count.

Digital Signage

Your Message, Bigger and Brighter

Static signs are so last decade. Digital signage grabs attention, delivers real-time updates, and makes your messaging more dynamic.

🔹 Custom-designed content for digital displays
🔹 Menu boards, lobby screens, and interactive kiosks
🔹 Cloud-based management—update from anywhere
🔹 Engaging visuals that keep customers informed

Because your brand should be as dynamic as your business.

“I got my site up and running in less than a day!”

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“I Tripled the size of my email lists!”

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“This is my one-stop-shop for Web Design”

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At Orange Flame Group, we believe that every detail matters when it comes to your business. That’s why we offer tailored solutions that not only meet your needs but also elevate your brand’s presence. Our team is dedicated to providing innovative strategies that drive success and foster growth. From cutting-edge technology to creative marketing solutions, we are here to support you every step of the way. Let us help you turn your vision into reality and make your business shine brighter than ever. Your success is our passion, and together, we can achieve greatness.